capabilities position UCell to capitalise on market opportunities and enhance user experience

Comverse has announced that UCell Uzbekistan will begin offering new products and services to derive more revenues from voice calls and also improve the experience of mobile phone users with expanded prepaid billing features and ringback tones.

Comverse s solutions provide us with the features we need to handle new growth and enrich the user experience with choice, convenience, control and fun, says Helge Raitanen, Chief Technical Officer at UCell, which is owned by TeliaSonera Stockholm: TLSN.ST and managed by the Fintur Holdings B.V. a joint venture of TeliaSonera and Turkcell .

UCell subscribers now can find out who tried to call them when they were unreachable, even though a message was not left. In a similar fashion, another Comverse service can notify the calling subscriber as soon as the unreachable party becomes available in the network, eliminating the need for repeat dialing. In both cases, free text messages notify subscribers.

Comverse, a leading supplier of software and systems enabling network-based billing and value-added messaging and content services, developed the two services, aptly known as Who Called and Notify Me, to address the fact that roughly 30 per cent of calls go unanswered. These services comprise a part of the Comverse Total Call Completion Solution, whose goal is to bring each call to a satisfactory and billable conclusion.

The new prepaid billing features offer more account management capabilities to UCell subscribers, such as providing balance notifications at the end of calls and the ability to replenish their balances via various services. Comverse Fun Dial Ringback Tone service lets users select music and other content for their callers to hear while waiting for calls to be answered.

Comverse s real-time billing capabilities support UCell s expanding portfolio of value-added services. UCell is a forward-thinking operator that realises just as value-added services can increase user satisfaction and generate growth, the correct billing approach helps turn billing and customer care into new opportunities for revenue and growth, said Dror Bin, President of Comverse Products Group. We look forward to broadening our longstanding relationship with UCell.